JudyMckinney
December 20, 2021
"Brought my broken chainsaw to..."
I brought my broken chainsaw to Broadfield mowers. The folks there were super friendly and offered solid advice. Even better, they fixed my saw right then and there, free of charge. It felt like an early Christmas!
Tim.Fields
November 06, 2021
"Awesome support and recommendations"
I just got myself a new lawn mower. The price was pretty good, and they offered some really useful tips when I called.
silverfrog910
June 23, 2021
"Fantastic Service from Broadfield Mowers"
I got a hedge cutter from Broadfield Mowers the day after I placed my order. The price for the attachment was really good, and the delivery charge was low too. I'm super impressed and really happy with the service I got.
DarrylPhillips
May 23, 2021
"Awesome experience with Broadfield Mowers"
I had an awesome experience with Broadfield Mowers. The mower was priced just right and looked like it was shipped out in no time! Thanks a bunch!
whitekoala226
May 02, 2021
"Sharpening and Setting My Suffolk Punch Mower"
I brought my Suffolk Punch mower to Broadfieldmowers for a sharpen and set after buying it from them back in 2019. The cost for this service had apparently increased from £40 + VAT last year to £50 + VAT this year. Unfortunately, they had a backlog of 5 weeks since they were swamped with work, but I left it with them on March 8th. Just over 5 weeks later, they called to inform me that a bottom blade needed replacing because it was too worn out. I found this surprising since I had only used the mower for one season, but I told them to go ahead and replace it if it was truly necessary. I picked up the mower a couple of days later and paid a total of £111.92 (£50 plus £43.27 for the blade plus VAT). When I got home, I noticed that the machine had clearly been jet washed, which had blasted off some of the paint. Even worse, the mower wouldn’t run; it cut out as soon as I turned off the choke. I called Broadfield, and they told me I’d need to book it in again, with another 5-week wait, and the cost would depend on the issue. Not wanting to wait that long, I reached out to another local shop, Spa Engineering, who said they could take a look in 2 weeks. I dropped off the mower this morning, Saturday, May 1st, and they called me back a few hours later saying they had fixed the problem. It turned out to be dirt in the carburettor, which was a simple fix. I showed them the old bottom blade that Broadfield had replaced, and they confirmed it still had plenty of life left, was perfectly straight, and could easily be sharpened. A new blade would only cost around £20. I feel really cheated by Broadfield’s service, and I’m appalled that they not only overcharged me but also returned the mower without ensuring it was running properly. I definitely wouldn’t recommend them.
everhartd600
March 26, 2021
"Smooth Mower Buying Experience"
I reached out on Wednesday night to ask if a specific mower was in stock and about the Covid-safe options for picking it up or returning it. I got a response bright and early the next day that covered all my queries.
I called the company to place my order a few hours later, and they asked if I wanted the mower put together. After confirming that this wouldn’t mess with any possible returns, I said yes to the assembly and picked it up a few hours after that.
The collection process was quick and easy.
I’m more than happy to recommend Broadfield Mowers for their pricing, product selection, and top-notch customer service.
Alyssa.Robertson
May 24, 2020
"Super Useful"
Provided me with great tips for picking a petrol mower, and mentioned that if I called in an order the next morning, they could drop it off the same day since I'm nearby, which they did. This is my second buy from them, and I've been really pleased with their service both times.
"Impressive Service!"
I reached out to Broadfield Mowers not long ago, and even though their site mentioned they were only operating a few days each week because of Covid-19, they responded to me in just a few hours. A nice guy named Don got back to me, confirming what was in stock and when I could expect delivery. I placed my order, and just as they promised, it showed up a few days later. Really outstanding service during tough times, so a huge thank you and a big thumbs up from me. Keep doing what you’re doing, folks!
Guy.Mitchelle
March 06, 2019
"Top-notch Service & Best Price Around"
I needed a new petrol mower since my old Qualcast cylinder mower, which I've had for 30 years, was beyond fixing. After searching online, I decided on the Hayter Harrier 41. Instead of ordering it online, I chose to visit Broadfield Mowers since it was nearby, and I figured if there were any issues, I could easily reach them. When I got to the shop, I was shocked to find it was actually cheaper than any online retailer. Plus, they delivered it for free the very next day, filled it up with fuel and oil at no extra cost, and even gave me a demo upon delivery. Now that's what I call service!
Kristina
January 24, 2016
"Outstanding Service"
I've shopped at Broadfield-mowers several times and have always been impressed with their politeness and top-notch service. I take care of five mowers and a couple of strimmers for a local Parish Church graveyard, so getting spare parts quickly and at a fair price is super important to me. Broadfield-mowers really delivers on that front.
Recently, I bought a STIHL leaf blower from them. I happened to swing by their shop after hours, but there was still one person there dealing with Christmas Trees. He paused his work and helped me get the gear I needed. Most places would’ve told me to come back later, but that’s just part of what makes their service stand out.
heavytiger863
January 22, 2016
"Top-notch guidance and assistance"
This year, I bought a Mountfield mulching mower and a high-end Stihl multi kombo with various attachments. The team provided fantastic recommendations on the best equipment for our tasks. They got everything set up, and we’re all set to roll. Outstanding service!
Adam.Hamilton
January 22, 2016
"Awesome service, helpful and smart team."
The crew at Broadfield Mowers is super friendly and really knows their stuff. They had my gear all set up and good to go in just 20 minutes, and they even took care of the oil and fuel. I’d totally recommend them to anyone.
BenSutton
January 22, 2016
"The go-to place for your gardening tools"
Awesome folks who genuinely want to assist and really know their stuff. They provided me with solid guidance when I was purchasing my mower. They made sure I got the best price and have been around for any questions I've had since.
CaroleKnight
January 22, 2016
"Awesome store with top-notch customer support."
I recently bought a still chainsaw, and it was the best deal I could find. The customer service was outstanding, and they gave me great tips on how to take care of the chainsaw. I’d definitely recommend this place and plan to return soon.
JoshuaLynch
January 21, 2016
"Highly Recommend"
This was my first experience with this company for getting my lawnmower serviced, and I’m really pleased with how it went. They picked it up when it worked for me and brought it back super quick. The whole process was efficient, and the driver was really polite. I’d surely use their services again!